Question 1

Do you offer free quotes?

Accepted Answer

Yes, we offer both online and in person quotes for free. 
To have a quote in 24 hours or less please try our online quoting system.

Question 2

What affects the price of window cleaning?

Accepted Answer

Window cleaning pricing depends on the size of your property, access, the number of windows and the level of cleaning required. You can request a free quote, and you will receive a clear price before any work begins.

Question 3

How often should you book window cleaning?

Accepted Answer

The best schedule depends on your location, exposure to salt or dust, and how spotless you want your glass. For most homes, a clean every 3 to 4 months keeps windows looking bright. Six-monthly service still keeps them neat and presentable.

Question 4

What’s included in your window cleaning service?

Accepted Answer

Mostly, whatever our customers need.

For residential homes this generally includes windows inside and out, hosing or scrubbing all screens as well as brush, vacuum and wiping all tracks. Mirrors, balustrades and anything else glass can also be included.

Question 5

Do you need me to be home during the clean?

Accepted Answer

Not always. If we are only cleaning exterior windows, we can usually work while you are away. For internal windows, we usually need access inside.

Question 6

What cleaning products do you use?

Accepted Answer

We use a number of commercial and home brew cleaning products. Low or no chemical cleaning is also available for most services.

Question 7

How do you clean high windows?

Accepted Answer

We use very long poles, ladders, ropes or even spray through solutions. Depending on the height and difficulty.

Question 8

Do you clean window tracks and screens

Accepted Answer

Yes, we hose or brush all screens as a part of our usual window cleaning service, as well as brush vacuum and wipe all tracks and trays.

Question 9

Are you insured?

Accepted Answer

Yes, we have public liability insurance of $20,000,000 as well as all other relevant insurances such as work cover etc

Question 10

Can rain affect the result after a window clean?

Accepted Answer

A light shower after cleaning usually does not damage the finish. If heavy rain or strong wind is forecast, we can help you choose the best booking time so you get the best possible result.

Question 11

Do you offer pressure washing or house washing?

Accepted Answer

Yes we do

Question 12

Will the pressure cleaner damage my paintwork?

Accepted Answer

No, we will always use the correct techniques for the surfaces we are cleaning. Is is very rare that we will put a pressure cleaner on anything except concrete or rocks.

Question 13

How do you clean a house exterior?

Accepted Answer

We match the method to your surface. Depending on the area, we use soft washing, pressure washing, chemical treatment, or hand scrubbing to lift dirt, algae, mould, and grime safely.

Question 14

Do you clean skylights and solar panels

Accepted Answer

Yes, depending on the access.

Question 15

Do you clean mirrors, shower glass, or glass balustrades?

Accepted Answer

Yes we do!

Question 16

How do I book a window cleaning service?

Accepted Answer

Please call us directly, complete an online quote or fill out our contact form and we will be in touch to organise time and dates.

Question 17

What payment methods do you accept?

Accepted Answer

Card, bank transfer, check and cash. Whichever is most convenient for our clients.

Question 18

Do you offer regular maintenance cleans for homes and businesses?

Accepted Answer

Yes, we do. Regular cleaning keeps glass bright, reduces build-up, and helps your property look consistently polished. We can arrange a schedule that suits your home or business.

Question 19

Can you clean shopfronts and offices outside business hours?

Accepted Answer

Yes. We can often schedule commercial cleaning at times that suit your business, including early morning or other low-disruption periods. Let us know your preferred timing when you request a quote.

Question 20

Which areas do you service across the Sunshine Coast?

Accepted Answer

We service the whole Sunshine Coast, and surrounding areas, including the Sunshine Coast Hinterland. If you are unsure whether your property is in our service area, send us your address and we will confirm quickly.

Question 21

Do I need to prepare anything before you arrive?

Accepted Answer

A little preparation helps us work efficiently. Please clear access to windows, move fragile items away from work areas, and secure pets if needed. We take care of the cleaning and leave the area neat and tidy.

Question 22

Do you need access to water and power on the day?

Accepted Answer

Not always, access to water is sometimes required, and power is helpful for some jobs. We will discuss the best option for your property.

Frequently asked questions